What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The Average Time is the average time it took your visitors to fill out and submit the form.
All fields should be updating when you select a custom time frame. I have just checked on one of my small demo forms, and indeed - all fields are updated when selecting a different time frame.
When you are selecting a different date in the Custom view, please click on a date in the calendar.
Please let us know if you experience any issues with this, and we will take a deeper look at your form analytics.