What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal Pro: When Credit Card option is selected, no buttons on the form shows.

    Asked by jewishhome on May 19, 2015 at 07:57 AM

    Once PayPal is selected, works all right.  Once a credit card option is selected, no buttons on the form show up.  How a card payment can be submitted?  Thanks.

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    JotForm Support

    Answered by Mike_G on May 19, 2015 at 10:55 AM

    I would like to apologize for any inconvenience this have caused you. I understand that you are having issues with the PayPal Pro payment option


    I have tried cloning your form and selecting the credit card option seems to be working fine on my end. 

    If you could give us more information or details regarding the issue you are having, we would greatly appreciate that. We will wait for your kind response. Thank you.