Embed/Source Code not working

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    Asked on May 19, 2015 at 08:15 AM


    2 problems

    The embed code does not mirror designer changes

    The source code, no matter how i use it stops my menu working on page inserted into, tried source, and separate csv/js files

    can you help



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    Answered on May 19, 2015 at 09:53 AM

    Hello Mike.

    Can you please share the URLs of the pages where you have used these forms, so that we can take a look into what might be causing the issue?

    It would also help if, besides pages where you are using the forms, you also listed the forms that present this problem.

    From the text of your post, it sounds like you are using the Source Code of your forms. If that is the case, please note that the Source Code version of your form would have to be updated on your own website each and every time you edit your form in the Form Builder or Form Designer on JotForm.

    This is why we recommend that you use one of the embed methods available, preferably the iFrame embed method. For more information on various ways to embed your forms, please read Which-Form-Embed-Code-Should-I-Use

    We will await your response with the links. Thank you.