What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Adobe Esign widget does not show in fillable PDF of my form

    Asked by ithrivehealth on May 19, 2015 at 09:51 AM

    My esign widget is not on my PDF form

    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on May 19, 2015 at 12:12 PM


    I tested the Esign widget and indeed, it was not showing up in my fillable PDF copy of the form.  Here is my test form with the widget:


    And here is the fillable PDF that is created:

    I will forward this to our development team to have a closer look to see if this is in error.  We will update you here in this thread as soon as we have any further information.  Thank you very much for your patience.

    Though they do not have the same functionality, you can use either the smooth signature or E-signature widgets for now:



  • Profile Image

    Answered by mhebert500 on June 01, 2015 at 10:27 PM

    Same problem here and I need that working before I'll approve transitioning from Adobe Formscentral. Working on this? ETA for completion?

  • Profile Image
    JotForm Support

    Answered by BJoanna on June 02, 2015 at 04:50 AM

    Our developers are still working on resolving this issue. This ticked has high priority status. We will inform you via this once this issue is resolved.


  • Profile Image
    JotForm Support

    Answered by mustafa on September 30, 2015 at 08:19 AM


    Unfortunately widgets used in web forms are not transferred to PDF forms.