What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email notifications: Changing the sender's name

    Asked by cnaughton on May 19, 2015 at 10:50 AM

    is there a way to change the from name from Jot Form to my name?

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    JotForm Support

    Answered by Jan on May 19, 2015 at 01:15 PM

    Please take note that we have 2 types of email alerts: Email notifications and Autoresponder. Email notifications are the one the form owners will receive. While the autoresponder will be the one receiving by the users.

    When you create an autoresponder, you can easily change the sender name to your company name.

    If you really want to use your name as the sender in the email notifications then do the following:

    1. Create a text box field on your form labeled as "My Name".

    2. Put default value on the text box. This is what will appear on the sender's name.

    3. After that, you need to hide the field.

    Hope this helps. Thank you.

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    JotForm Support

    Answered by Jan on May 19, 2015 at 01:22 PM