What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to set email notification inside of the form

    Asked by monicamjaik on May 19, 2015 at 01:46 PM

    El formulario que me llega al mail, tiene espacios en blanco que quite y que no aparecen en el formulario a contestar, se pueden quitar estos espacios para que me llegue al mail solo la información?
    Ya que si me meto desde la bandeja de Jotform me aparece como digo (solo los datos que deje en el formulario)

    Y se puede cambiar el color etc.. del formulario que me llega al correo?

    Gracias. 

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    JotForm datos
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    JotForm Support

    Answered by BJoanna on May 19, 2015 at 02:16 PM

    Considering that you did not provide us form ID, I have tested only form I could find on your account http://www.jotform.co/form/51246435346858 .

    And I noticed that you do not have Email Notification inside of your form. 

    In order to receive emails when users submits your form you need to set Email Notification inside of your form. Inside of this article you can find out how to set Email Notification:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    You can also view your form submissions inside of JotForm. Inside of this article you can find out how to do that:

    http://www.jotform.com/help/269-How-to-view-Submissions  

    Hope this will help. Let us know if you need further assistance.

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    Answered by monicamjaik on May 19, 2015 at 03:15 PM

    Ya lo puse, se puede cambiar esta imagen por una personalizada?  

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    JotForm Support

    Answered by BJoanna on May 19, 2015 at 03:29 PM

    I am not sure if I understood your question correctly.  But I assume that you want to change JotForm logo with your company logo. If that is the case you can do that in Notification or Autoresponder depending which are you using. Inside of settings for Notification/Autoresponder go to Compose Email window and simply replace JotForm logo with your company logo. Delete JotForm logo and insert image and paste image URL of your company logo.

    Hope this will help. Let us know if you need further assistance. 

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    Answered by monicamjaik on May 19, 2015 at 04:50 PM

    Thank you so much