What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    a couple of days now, SUBMIT BUTTON doesn't work

    Asked by Linda on May 19, 2015 at 02:59 PM

    after completing the form, by clicking on submit button ( ΥΠΟΒΟΛΗ in Greek ), this red area turns to "PLEASE WAIT" and freezes there. The form was working OK for many months now, on both Firefox & Chrome. Can you help me ?


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    JotForm Support

    Answered by david on May 19, 2015 at 03:40 PM


    It appears as though the "Spacer" widget is causing your form to be unable to complete the submission:

    You may have an older version of the widget loaded.  When I removed the widget and added in a new one, the spacer widget and the form submission worked once again.

    If your form still does not submit after replacing the widget with a new one, let us know and we will be happy to have another look.