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    Can I change the thank you message of my form based on a condition?

    Asked by Breeanya Hinkel  on May 19, 2015 at 05:46 PM

    Hi! I am setting up a form to sell via PayPal different Gift Certificates.  I have set up the form, no problem, with the different amounts.  What I need to know is if there is a way to have different Thank You messages and different Reply Emails with links for them to download the specific Gift Certificate amount they ordered?

    For example:

    Selling a $50 Gift Certificate with the form, the thank you and reply email would then have a link to a pdf for that exact amount.


    Thank you,



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    Answered by raul on May 19, 2015 at 06:16 PM

    You can do this by using conditional logic in your form and changing the Thank you message that is shown based on the selected gift card.

    The conditions would look like the following picture.

    You can see a little demo I created here: http://form.jotformpro.com/form/51386549671971 with an example of the mentioned conditions. Feel free to clone it to your account if you want to.

    If you need further assistance, please let us know.