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    INVALID CARD DATA ERROR----AGAIN

    Asked by commercialkings on May 19, 2015 at 08:09 PM

    This keeps happening, last time it was fixed bu re embedding the form using iFrame. After trying to re rembed the form, is still does not work, and gives a INVALID CARD DATA ERROR, also some customers have said they received a "TIMED OUT" error. 

    Page URL:
    commercialkings.com/djdrops

    card does not work timed out and
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    JotForm Support

    Answered by jonathan on May 20, 2015 at 12:38 AM

    Hi,

    Currently, I could not replicate the problem.

    When I test submitted the form from your website, I was able to complete the payment without issue.

    Please try clearing the page cache as well as the form.

    This will refresh the payment integration and perhaps resolve the issue already.

    Kindly let us know if further asssisance is needed.

     

    Thanks.