What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have upgraded my account but the form still shows " Form over quota"

    Asked by etyeap on May 20, 2015 at 12:18 AM
    Screenshot
    form over quota my account upgraded upgraded my account
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    JotForm Support

    Answered by Boris on May 20, 2015 at 05:13 AM

    Hello etyeap.

    It seems that you have purchased a premium plan for the username ogasgi, about 6 hours ago.

    Can you please confirm? Your account ogasgi has already been set to Premium status.

    Please advise us if this was done in error, if you have intended to purchase the upgrade for the etyeap account instead.

    Thank you.