What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my account suspended?

    Asked by John Rodriguez  on May 20, 2015 at 09:15 AM

    Not sure why I am getting this message and it has my account disabled!!!  Please help.

    Screenshot
    message Getting in my account and
  • Profile Image

    Answered by raul on May 20, 2015 at 10:13 AM

    Please accept our apologies for this inconvenience.

    After inspecting your forms, I couldn't find a violation of our terms in them. Therefore, I've reactivated your account and you should be able to work normally with your forms.

    Please let us know if you need further assistance.