What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My sub users can't create new forms. Is there a permission set I am missing?

    Asked by rathbunc on May 21, 2015 at 10:56 AM
    create new forms sub users sub
  • Profile Image
    JotForm Support

    Answered by Welvin on May 21, 2015 at 12:09 PM

    You mean, they cannot create a form to their own My Forms section? If so, that's how sub-user account works if they have registered using the invitation link. They can only create a form under your account/folder. To do that, they have to click your username/folder first to active the "Create Form" button.

    Thanks