What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot upload filetypes

    Asked by kristaq on May 21, 2015 at 07:00 PM

    I am still trying to decide if jotform is the right solution, and I keep finding reasons why it's not. 

     

    I am a graphic designer, and many of the files I need uploaded are in vector format. Is there any way you can change the types of files uploaded so that vector types are allowed? .ai .svg .eps

     

    I can't use jotform if this does not change. 

     

    Thanks,

     

    Krista

    cannot upload cannot JotForm format thanks solution
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    JotForm Support

    Answered by BDAVID on May 21, 2015 at 07:29 PM

    You can add additional files or remove unnecessary ones .

    1. Click on the upload field.

    2. Find and Click the "Extensions" button from the top toolbar.

    3. Add the desired extension(s) to the list.

    To allow all file types, just type an asterisk: "*" in the box. You might read this guide: https://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    Let us know if you have more questions, we will be glad to assist you.