What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    trying to cancel my account, but the system does not ackowledge my user name and/or password which I know are correct.

    Asked by steven martin on November 18, 2011 at 01:23 PM

    I need answers ASAP because I do not want another billing on 11/27/11.

  • Profile Image

    Answered by fxr on November 18, 2011 at 06:20 PM

    Your account: smartin4u, is already scheduled to be downgraded, you will not be charged again.