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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I've created a form, but can't find it in our list of my forms.

    Asked by mmatthews on November 18, 2011 at 01:38 PM

    The form is working at: http://www.hin.com/library/registerebookembeddedcasemanagement.html but I'd like to edit the form and see submissions and I can't find it.

    Please advise.

    Thank you,


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    Answered by fxr on November 18, 2011 at 04:55 PM

    Hi Melanie,

    its ID is: 13214438623  and its called : 'Free e-booK: Evolution of the Embedded Healthcare Case Manager '

    You may have already found it, but the sorting filters in the right hand side menu of your form list is useful for finding forms.

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    Answered by mmatthews on November 21, 2011 at 09:58 AM

    I've created a few different forms over the last few days and cannot see any that I've created. When i sort by creation date, the last one listed is from 11/7.

    I also searched on 13214438623, but am unable to see this form.

    Is there a limit on the # of forms created? What would cause this issue?

    Please advise.



  • Profile Image

    Answered by fxr on November 21, 2011 at 12:54 PM

    I see that form associated with your account with two other forms created since 17-nov-2011.

    Can you please try any or all of the following:

    1. logging out, clearing your browser cache, logging in and checking?

    2. Try accessing your account from a different browser.

    3. Try logging into your account from www.jotform.net


    Let us know if any of those do or do not work.



  • Profile Image

    Answered by mmatthews on November 21, 2011 at 01:52 PM

    Thanks deleting the cache worked.

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    Answered by paoloumali on November 21, 2011 at 02:23 PM

    We're glad it's all ok now.

    Thank you for using JotForm!