Take Photo widget: black screen on desktop

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    Asked on May 22, 2015 at 03:45 AM

    This is my current form.  it works fine on mobile device.

    What if user accesses from pc / desktop - they upload photo option becomes a dark box.  can't they have option to browse and upload instead? ie detect they r accessing from pc and adapt the field?

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    Answered on May 22, 2015 at 07:57 AM

    The widget you are using, the Take Photo widget, works by using your camera. If there is no camera attached, or if the user is blocking web access to his camera, the box on the widget will appear black. As most mobile phones have cameras, the field will work for most mobile devices without showing them the black box.

    You can add an Upload field beneath the Take Photo widget, and instruct your users to upload an existing picture if they do not wish to take a new picture.

    This way, PC/desktop users without a camera still have an option to upload their photos to you, and anyone who may not look their best that day, or who is not at the proper location anymore, can still upload an existing image of theirs instead.

    Please let us know how it goes. Thank you.