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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The time value "12:00" which is in 24 hour format in submissions is converted to "00:00" when downloaded as an excel file

    Asked by MartinSA on May 22, 2015 at 09:53 AM
    but time problem is still is as your college Chris mentioned:  I do see the problem with the time data where the 12:00 is converted to 00:00 in your end.
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    JotForm Support

    Answered by Charlie on May 22, 2015 at 10:21 AM

    I have forwarded this specific issue to our developers to have it looked again.

    We'll update you on this specific thread when the issue has been fixed.

    Apologies for the inconvenience.


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    Answered by MartinSA on June 04, 2015 at 04:16 AM

    Is there any update on this?

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    Answered by Sammy on June 04, 2015 at 08:06 AM

    One of our developers has been assigned this issue and is currently working on it. Once its been fully resolved you will be updated on this thread.

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    Answered by alp_deniz on July 12, 2015 at 07:15 PM


    The problem has just been fixed. 

    Thank you very much for your attention and patience.

    Kind regards

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    Answered by MartinSA on July 13, 2015 at 05:10 AM

    Just tested it and it works again! Great! Thank you.