- CheyenneAsked on May 22, 2015 at 02:27 PM
I have made a jotform for my WIX website. It seems that from a computer it works fine. So it does from an Android phone.
But from an Iphone it doesnt work!!! Please help?
- JotForm SupportBJoannaAnswered on May 22, 2015 at 02:51 PM
I have tested you your form on Samsung Galaxy S4 and on iPhone 5 simulator and I was able to submit your form.
Did you use this guide to embed your form to Wix Site:
Did you try to submit your form from other iPhone?
You can also try to clear browser cache on your iPhone.
Hope this will help. Let us know if you need further assistance.
- CheyenneAnswered on May 22, 2015 at 04:36 PMOk,I have done both and it's still not working.Every time I enter the submit button, The page jumps up to the header..........On the forum, I have read i'm not the only one and that it goes for some Iphone's (mine is a iphone5)-I hope you find a solution to this problem as the mayority of my clients are Iphone users.
Thank you for your time
- JotForm SupportBJoannaAnswered on May 22, 2015 at 05:24 PM
I have found same problem on other tread http://www.jotform.com/answers/539302-Form-embedded-on-Wix-Site-Submit-button-not-working-on-iPhone .
Can you please try what my colleagues suggested there?
In case that your issue is still not resolved we will inform our developer.