What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I accidentally unsubscribe

    Asked by Rhonda Ferguson  on May 22, 2015 at 03:13 PM

    This is my business email & while cleaning up my computer I accidentally unsubscribed from JotForm.



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    JotForm Support

    Answered by david on May 22, 2015 at 03:31 PM


    I was unable to find any account associated with your current email address or with your IP address.  Is it possible you had used another email address when signing up for your account?  If you have the URL form any of your forms, you can let us know that and we will be able to let you know the username or email address for your account.