- katiegradyAsked on May 22, 2015 at 03:53 PM
I was trying to delete a duplicate form submission on Bust Your Burton and deleted all submissions by accident.
Can you restore?
- JotForm SupportjonathanAnswered on May 22, 2015 at 04:20 PM
Unfortunately no. There is no means for us to restore deleted submissions since we do not keep another copy of them anywhere.
DELETING ALL Submissions is not a one step process. It will always ask for confirmation..
Did you confirm the Delete All Submissions? If you did, I am sorry to tell you, but yes that will definitely will delete the submissions.
One way to recover the submission is to get them from the Submissions Email (the Notification Email). Or if the form is integrated to other apps like Google, Dropbox, Drive... you will find a copy of the submissions on them also.
Please let us know if there is more we can help you with.