What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I clicked shift-refresh on preview, and the preview and the edit page reverted to an old version!

    Asked by junglejamjohn on November 18, 2011 at 05:18 PM

    When looking at preview, fields that were subject to SHOW-IF would show in as defined, but the predifined values are not showing up in the those fields. So I checked in your forum and easily found another person with the same issue. Your guy told him to click-refresh in the form.


    Answered by aytekin on May 03, 2010

    "We have determinated that there was no bug but instead your browser cache simply did not show these. Please shift+refresh your form after making changes on it so that you can change it properly."

    So I did that, and walah! My form reverted back to an earlier saved version, and so did the edit page!! Seems I lost all my changes. What!?

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    Answered by fxr on November 18, 2011 at 06:40 PM

    I dont know the context, but that issue from the earlier post may not have been related to your issue at all. 

    Unfortunately and as frustrating as it is , there is no way for us recover the edits you lost. If you see the same issue happening again, report it here giving as much detail as possible before taking such drastic measures :)