- bwilson6Asked on May 22, 2015 at 04:58 PM
For some reason when I export this document to PDF, the Header comes out pixelated, like an ugly compressed image stuck to the top of the document.
I tried disabling background images for the header, but the same thing happens. I then tried using a plain text field instead of a header, but even it had the same problem.
The rest of the text in the document is crisp and bold, except for the header area. What could be happening?
- JotForm SupportMikeAnswered on May 22, 2015 at 06:38 PM
Thank you for contacting us.
It seems that the issue is related to our PDF generation system, it generates an image based heading sections instead of the actual text. I was able to reproduce the same issue with other forms.
A bug report ticket has been attached to this thread and escalated to our Development Team.
We get back to you as soon as we have any updates.
- bwilson6Answered on May 22, 2015 at 06:41 PM
Okay, thank you for the quick answer Mike