What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your email - email@example.com. It is under the account Sydnex which is currently active.
If you encounter automatic suspensions, it may be because you have forms that are not in English language. To avoid further suspensions, we recommend that you build your forms in English language and use our Language Translator Tool to set them into languages that you want.
As you may know, JotForm has a tool called Phishing Detector which allows automatic suspension of forms created for phishing activities. However, this tool is not updated to scan languages other than English, therefore most of the form that are not in English are automatically suspended.
To avoid automatic suspensions, there is no other way but to modify your forms as recommended above.
Do let us know if you need further assistance.