- poppenliefdeAsked on May 23, 2015 at 12:12 PM
I tried many times to downgrade but it doesn't work and am paying every month while i'm not using it.
- BenAnswered on May 23, 2015 at 01:26 PM
I took a look at your account and I see that you are using PayPal.
Please follow the next steps to cancel your PayPal subscription: How can I cancel my PayPal subscription?
Do let us know if you have any further questions or if you need our assistance and we would be happy to assist.