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  • Profile Image

    Upload files are uploading too long

    Asked by Andy  on May 24, 2015 at 12:06 AM

    I am trying to complete an application for the Alabama Music Educators Association. I have attached all of my files, clicked submit, and nothing. The submit button now reads " Please Wait..." and the lower left hand corner of the window displays "Sending request to submit.jotform.us..." I have been waiting for 10+ minutes. Why is this taking so long?

    Page URL:
    www.jotform.us/form/50583844531154

    JotForm please wait submit
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    JotForm Support

    Answered by BJoanna on May 24, 2015 at 05:39 AM

    I have tested your form and I was able to submit it without any problems.

    When I clicked on button to submit your form there was "Please wait" request for a while. That is normal and that is happening because music files that are uploaded are big and it takes some time to upload. If you allow multiple files to be uploaded on upload file field then you will see upload file progress.

    Here is a demo form I made with field that is enabling multiple file upload.

    http://form.jotformpro.com/form/51432741270952

    Hope this will help. Let us know if you need further assistance.