Auto responder not work as expected, Why ?

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    Asked on May 24, 2015 at 11:01 AM


    My new users in JetForm account : iklantepat I am very happy to be able to use the service Jetform , is very beneficial for me . but there is a small obstacle that makes me difficulties when setting up email auto responder and I have not succeeded . after I try again and again still did not get a reply email auto responder as I expected . What should I do so that all can work well ?

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    Answered on May 24, 2015 at 04:49 PM

    Please check the user guide also.

    user guide: -Creating-a-Form-Autoresponder

    In your jotform there must be an E-mail field assigned to the Recipient E-mail box


    Please correct this first on your jotform and then test again.

    Let us know if issue persist.