Form won't submit

  • spotlightchildrenstheater
    Asked on May 24, 2015 at 1:04 PM

    My customers are saying that the form won't submit when they are done filling it out and click the submit button. It says please wait, and never submits.

     

  • jonathan
    Replied on May 24, 2015 at 5:45 PM

    Hi,

    I made a test submission using your jotform http://www.jotformpro.com/form/51386350760960

    Form wont submit Image 1 Screenshot 20

     

    but I could not reproduced the issue yet. 

    Can you please provide us more details about the issue also. Was their any error hint/message seen when the it fails to submit? Since it is also a payment form, proper CC account must be provided also if there is a payment transaction.

    We will wait for your updated response.

    Thanks.