- spotlightchildrenstheaterAsked on May 24, 2015 at 01:04 PM
My customers are saying that the form won't submit when they are done filling it out and click the submit button. It says please wait, and never submits.
- JotForm SupportjonathanAnswered on May 24, 2015 at 05:45 PM
I made a test submission using your jotform http://www.jotformpro.com/form/51386350760960
but I could not reproduced the issue yet.
Can you please provide us more details about the issue also. Was their any error hint/message seen when the it fails to submit? Since it is also a payment form, proper CC account must be provided also if there is a payment transaction.
We will wait for your updated response.