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  • Profile Image

    Save as PDF of my form is not working

    Asked by RogerYelvington01 on May 24, 2015 at 11:51 PM

    Hey Guys!

    The save as PDF html tool I am inserting into my form is:

    <a target="_blank" href="http://selectpdf.com/save-as-pdf" rel="nofollow"><img src="//selectpdf.com/buttons/save-as-pdf3.gif"/></a>.

    Problem:

    When I first used the "save as pdf" button, it worked perfectly and saved the page as a PDF with all of the fields showing the text and responses entered.  Now it will save the page/form, but all of the fields will be cleared and empty even when they are filled on the page.

    Why would this have worked before, and now, it has stopped working?


    Thank you!

     

    P.s. I realize you can "print" and select "print as pdf" but this is an extra step that I am trying to avoid with my employees.

    Page URL:
    http://form.jotformpro.com/form/51437663349967

    save form save form as problem
  • Profile Image
    JotForm Support

    Answered by BJoanna on May 25, 2015 at 03:24 AM

    I have inspected your form and "save as pdf" button is link to some external application that is not part of Jotform. Considering that it is not part of JotForm I am not sure how it works and I can not help you. I would suggest you to use Print button to save copy of your form with data what are entered inside of form fields. 

    Hope this will help. Let us know if you need further assistance.