What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Pop ups are blocked

    Asked by Will Lowrey  on May 25, 2015 at 12:20 PM

    I can't access pop ups on any device...

    can't access pop ups
  • Profile Image
    JotForm Support

    Answered by BJoanna on May 25, 2015 at 01:22 PM

    Can you please explain in more details your problem? 

    Maybe pop-up is blocked by your browser and you need to enable pop-up.

    Inside of this articles you can find out how to enable/disable pop-up inside of Chrome and Firefox:

    https://support.google.com/chrome/answer/95472?hl=en 

    https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting 

    Hope this will help. Let us know if you need further assistance.