What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to edit the HTML source code of the email template

    Asked by yujfujita on May 25, 2015 at 05:04 PM



    I am trying to edit responding e-mail with HTML and push the HTML button in mail in compose e-mail.

    But just blank and no source code showed up.


    Something wrong with my handling or way I proceed.


    Let me know how I can edit source code with HTML

    Page URL:

  • Profile Image

    Answered by raul on May 25, 2015 at 05:20 PM

    Please clear your browser's cache and try to do this again. I made a test on my side and was able to see the HTML code of your autoresponder.

    If you have any questions or need further assistance, please let us know.

  • Profile Image

    Answered by Yuji  on May 25, 2015 at 06:24 PM


    Yes, showed up


    Great thanks


  • Profile Image

    Answered by raul on May 25, 2015 at 06:37 PM

    You're most welcome.
    Please let us know if you need further assistance.