What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long will a monthly paid plan last

    Asked by AnnaEsther on May 26, 2015 at 07:01 AM

    Hi,

    We want to change our form from the starter plan to a paid plan. If we pay today (26th may), will we have the paid plan for the following 30 days or will we lose it at the end of this month?

    Thanks.

    starter plan paid plan plans
  • Profile Image
    JotForm Support

    Answered by Boris on May 26, 2015 at 07:54 AM

    Please note that, if you choose a monthly subscription plan, your plan will last 30 days from the day of purchase.

    If you pay today, on 26th of May, this payment would upgrade you for the next 30 days.

    As our plans are subscription-based, after a period of 30 days, you will be automatically charged for the next monthly subscription. If you do not want this to happen, for example you only wish to upgrade for one month and that is it, you can cancel your subscription after the payment for this month has been processed, and you will no longer be charged after this payment expires.

    For the exact prices for the pricing plans we offer, please see the following page:

    http://www.jotform.com/upgrade

    Please note that we also offer a yearly subscription, as well as subscriptions for two years. You can see the exact prices of these subscriptions by clicking on any of the plans on the pricing page.

    Please let us know if you have any other questions or if we can assist you further. Thank you.