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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission PDF is not formatted same as the form

    Asked by naguibihelek on May 26, 2015 at 03:07 PM

    We have a form that was imported from FormsCentral. It works fine, and displays the form properly for the user, but when I go to download PDF of submitted results the formatting is shrunken down considerably and each section is a different size. Whereas the original displays everything equal size, which is what I want.

    Page URL:
    http://www.jotform.ca/form/51008704724247

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    JotForm Support

    Answered by BJoanna on May 26, 2015 at 04:12 PM

    Unfortunately, PDF submission can not be changed, layout can not be customized. And your PDF submission will look like this.

    However inside of you submissions you can select print option and than save submission file as PDF.

    Then you PDF will look like this.

    Hope this will help. Let us know if you need further assistance.