What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you encrypt the email?

    Asked by David Walto  on May 26, 2015 at 04:53 PM

    When a form is submitted and the information is sent by email, can you encrypt that email?

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    JotForm Support

    Answered by BDAVID on May 26, 2015 at 06:13 PM

    The information being sent through email notification is not encrypted. We recommend not to send sensitive information via email alerts. What you can do is to remove the fields that you consider may contain sensitive information.


    Just to let you know, data transmission from the person who submits the information to our servers can be done in an encrypted manner, by using the forms securely.

    Here is a guide that may be of your interest: https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Let us know if you have more questions, we will be glad to assist you.