How to resolve Form Over Quota error?

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    farcanal
    Asked on May 26, 2015 at 11:49 PM

    None of my forms are showing on my wordpress site. Why is this? All the code is stoll on the pages but no forms. And yet the form still appears in Jotform.

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    Syed
    Answered on May 27, 2015 at 12:08 AM

    Hi there;

           Upon check, your form reached the limits and showing Over Quota Error. That's the reason it isn't showing on Frontend of your website.

    Kindly review the following screenshot for error.

    Now; to resolve this, we have two possibilities; first you can upgrade to increase the limits, review our plans, which you can upgrade your membership. You're currently using FREE account, and have the following limits;

    JotForm allow following plans, please review the following screenshot. For more information please visit this page; http://www.jotform.com/pricing

    Or;

    You have to wait for 1st June to reset your limits. JotForm resets its limits on first of each month.

    I hope this helps. Please let us know if you need further assistance, we would be happy to assist you.

     

    Thankyou,

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    farcanal
    Answered on May 27, 2015 at 09:03 AM

    Thankyou for this useful and prompt response. You guys are great.

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    Syed
    Answered on May 27, 2015 at 09:06 AM

    You're welcome, please let us know if you need further assistance. We would be happy to assist you.

     

    Thankyou,

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    farcanal
    Answered on May 29, 2015 at 09:52 PM

    By the way I  meant to clarify... the quota you speak of is obviously an UPLOAD quoter? I'll be uploading a lot of movies to Google Drive so does that mean I;ll have to upgrade my account from a free one?

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    Syed
    Answered on May 29, 2015 at 11:47 PM

    Hi there;

           Yes, you've to upgrade your account. Kindly keep in mind, if someone upload a file of 100MB for instance, it will count 100MB, either it's been used Google Drive, or any other integration. Let us know if it helps.

     

    Thankyou,