What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I getting SSL submissions?

    Asked by Ina Dy on May 27, 2015 at 02:14 AM

    I am getting SSL submissions.. i have 4 out of 10 at the moment. But my form does not require SSL. Please fix this. I don't want my order form stopping because of the SSL submissions.. Again, I do not need SSL. Can you please help me? I saw the same problem in other threads. But your solution was always to reset SSL back to 0. But what about next time when it happens again? I can't always request to have it reset. Please make it permanent that it wont do SSL submissions. Please let me know if you need any more information. Thank you very much for all your help!

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    Answered by Boris on May 27, 2015 at 04:40 AM

    I am sorry for the inconvenience. This issue has been answered in your other thread, here:


    Can you please continue the discussion there, so that we may avoid any confusion with different support personnel posting in different threads about the same issue.

    Thank you.