Form not showing on my website?

  • Profile Image
    mcgurranFMG
    Asked on May 27, 2015 at 09:23 AM

    Good morning,

     

    The jotform on our "apply now" page of our website is down- http://www.opesoneadvisors.com/p/apply-now. I reached out to our site administtrator,  and they requested for me to reach out to you to fix the page. Thanks.

  • Profile Image
    Charlie
    Answered on May 27, 2015 at 10:30 AM

    Hi,

    Upon checking your form and your account, the reason why it is not displaying in your website is because it was disabled. You will need to enable your form to make it live again.

    To enable your form, you can follow the screenshot below.

    1. First, log in to your account.

    2. Navigate to your "My Forms".

    3. You'll see that the form is grayed out, which means it is disabled. You'll need to click it, choose "More" then click the "Enable" option.

     

     

    Do let us know if you need more information on this.

    Thank you.