What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not showing on my website?

    Asked by mcgurranFMG on May 27, 2015 at 09:23 AM

    Good morning,

     

    The jotform on our "apply now" page of our website is down- http://www.opesoneadvisors.com/p/apply-now. I reached out to our site administtrator,  and they requested for me to reach out to you to fix the page. Thanks.

    Page URL:
    http://www.opesoneadvisors.com/p/apply-now

    JotForm site www thanks
  • Profile Image
    JotForm Support

    Answered by Charlie on May 27, 2015 at 10:30 AM

    Hi,

    Upon checking your form and your account, the reason why it is not displaying in your website is because it was disabled. You will need to enable your form to make it live again.

    To enable your form, you can follow the screenshot below.

    1. First, log in to your account.

    2. Navigate to your "My Forms".

    3. You'll see that the form is grayed out, which means it is disabled. You'll need to click it, choose "More" then click the "Enable" option.

     

     

    Do let us know if you need more information on this.

    Thank you.