JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
SSL Forms: Only secure content is displayedAsked by delus on May 27, 2015 at 09:33 AM
I am getting ready to upgrade to your paid form service.
When I click on a page that I have embedded your forms to, I must click on a window that says "Only secure content is displayed" then I must click on the button that says "Show all content"
This may scare some of my customers away without filling out the form.
Is there a way to allow my customers to see the form on my website without having to click a "Show all Content" button at the bottom?
Thanks for your help.
This looks to be caused by having mixed (secure and non-secure) content on your website. The form is always loaded in a secure manner inside a secure iframe, so you do not need to worry about the form, but your website may not be always loaded in a secure manner.
Upon opening a secure version of your website, I can also see a mixed content message in Firefox:
This one is caused by having your website call a http version of one of your scripts:
When your website is opened through a regular HTTP link, I do not see any issues, even if your iFrame is called over HTTPS.
If it is not important for your form to be secure, you may want to try using a regular, non-secure version of the form on your website to see if stops the issue from occurring. Please let us know how it goes.