SSL Forms: Only secure content is displayed

  • Profile Image
    delus
    Asked on May 27, 2015 at 09:33 AM

    Hello,

    I am getting ready to upgrade to your paid form service.

    When I click on a page that I have embedded your forms to, I must click on a window that says "Only secure content is displayed" then I must click on the button that says "Show all content"

    This may scare some of my customers away without filling out the form.

    Is there a way to allow my customers to see the form on my website without having to click a "Show all Content" button at the bottom?

    Thanks for your help.


    DJ

  • Profile Image
    Boris
    Answered on May 27, 2015 at 10:28 AM

    This looks to be caused by having mixed (secure and non-secure) content on your website. The form is always loaded in a secure manner inside a secure iframe, so you do not need to worry about the form, but your website may not be always loaded in a secure manner.

    Upon opening a secure version of your website, I can also see a mixed content message in Firefox:

     

    This one is caused by having your website call a http version of one of your scripts:

    When your website is opened through a regular HTTP link, I do not see any issues, even if your iFrame is called over HTTPS.

    If it is not important for your form to be secure, you may want to try using a regular, non-secure version of the form on your website to see if stops the issue from occurring. Please let us know how it goes.