Form submission cut off and weird title

  • poloughnane
    Asked on May 27, 2015 at 11:52 AM

    The form notification I received has a strange title =?UTF-8?B??=<noreply@jotform.com> and also it only gives me half of the information on the form.

  • Kiran Support Team Lead
    Replied on May 27, 2015 at 1:09 PM

    As I tried to submit your JotForm, I see that the notification is having proper title and all the information is included. It seems that you have already figured out the issue with the notification and added a new one. 

    Form submission cut off and weird title Image 1 Screenshot 20

    Please get back to us if you are referring to something different. We will be happy to look into this issue further.

    Thank you!!

  • poloughnane
    Replied on May 27, 2015 at 1:13 PM

    I saw your test submission but had the same title and same issue with some of content missing?

  • Aurora JotForm Support
    Replied on May 27, 2015 at 2:35 PM

    Hello poloughnane,

    For testing purposes, I have cloned your form, after testing, this is the submission I had:

    Form submission cut off and weird title Image 1 Screenshot 30

    And the text area:

    Form submission cut off and weird title Image 2 Screenshot 41

    If any further question please do contact us.

  • poloughnane
    Replied on May 27, 2015 at 2:50 PM

    If you look at the form there is more information about "If yes, please provide name of charity or cause and % amount (maximum 50%) that is not visible.

  • Kiran Support Team Lead
    Replied on May 27, 2015 at 4:12 PM

    I've tried submitting your JotForm once again by filling all the fields and seems to be that the notifier is showing all the fields correctly.

    Form submission cut off and weird title Image 1 Screenshot 20

    Since the fields are not made mandatory on the form, there is a chance of leaving the fields unfilled. You may mark these fields as required fields so that the form cannot be submitted leaving them empty.

    Hope this information helps!!