Can I move a form to a new account?

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    Jon Wang 
    Asked on May 27, 2015 at 02:13 PM

    Hi,

    I work at Musician's Institute, a private music school out in Hollywood, CA.  One of our staff members built some forms on a free account she got from you and they have proven very useful so we recently purchased a full account to use for the school.  

    Is there a way to transfer the forms from her account to the new school one so she doesn't have to recreate them?

    Thanks for your time!

    -Jon 

  • Profile Image
    jonathan
    Answered on May 27, 2015 at 03:25 PM

    Hi Jon,

    There are 2 ways to transfer the forms.

    #1. Clone/Copy the form to the other account. 

    user guide: -How-to-Clone-an-Existing-Form-from-a-URL

    This method will copy ONLY the form/s to the account, excluding any existing submission data.

     

    #2. The support team can transfer/move the form to the other account.

    This method will transfer/move both the form/s and any existing submission data of the form/s to the target account.

    Just let us know which of your form/s and the target account you wanted them transferred to.

     

    Thanks.