What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does it say my form is currently unavailable?

    Asked by sueseecof on May 27, 2015 at 03:21 PM

    I am not receiving sign ups from my form. It says it is unavailable. What could be the issue? In April, it had a date limit but I deleted the date and reset it to no limit.

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    JotForm Support

    Answered by jonathan on May 27, 2015 at 04:45 PM

    I just checked your account and it is Active and in good standing.

    I test submitted your jotform http://www.jotform.us/form/50387480954161 and was able to do so successfully -- I was able to see the Thank You page after submission.


    I assume you have already resolve the issue? If not, please let us know the form on which the issue happens, and we will check.