"Other" not available in visual reports choices.

  • Profile Image
    Jofrank0708
    Asked on May 27, 2015 at 08:00 PM

    In setting up reports I've noticed that visual charts do not show the "other" option. I don't need to have the text associated with the choice, however not having the choice show up in reporting options significantly distorts statistics. 

    I've attached a screenshot that shows I don't have the "other" option that's associated with that field as a choice. 

  • Profile Image
    Chriistian
    Answered on May 27, 2015 at 11:49 PM

    Hi Jofrank0708, 

    Thanks for contacting us.

     

    I cloned your form and tried to create a Visual Report. I noticed that when creating a Visual Report with no submission that answered the "Other" option or no submission at all, the "Other" option was not displayed in Visual Report. However, when I tried to create a Visual Report with submission that has "Other" option answer, the "Other" option is displayed in the Visual Report. See screenshot below.

     

    Can you try submitting a test submission of your form with "Other" option answered and see if it works for you?

     

    Regards.