What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My client is encountering issues with our secure form. Help!

    Asked by joephoto on November 20, 2011 at 11:35 AM

    We have our secure form embedded into our wordpress site that also has a SSL certificate. Our client has used our form numerous times in the past, including once last week, and now has issues (and browser warnings) about unsecured content. I even gave her the direct link to our form from the embed pop-up on Jotform (with the secure box checked) and she has she still has warnings about an unsecured content.


    He is the direct link to out form:



    Here is the webpage link to the same form embedded on our site:



    Any ideas or suggestion would be very helpful. We do not want to loose this cleint, but these problems are casusing some concern with her. BTW - this was happening with both windows and mac, on different broswers as well.


    - Joe Rumore



    Page URL:

  • Profile Image

    Answered by fxr on November 20, 2011 at 02:14 PM

    I don't see any issues with the form.

    I did, however, check the website: https://willowalbumdesign.com/client-information/album-design-worksheet/

    The elements that are reporting as insecure are: 


    Can you get that tidied up and see if any issues remain?