My client is encountering issues with our secure form. Help!

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    joephoto
    Asked on November 20, 2011 at 11:35 AM

    We have our secure form embedded into our wordpress site that also has a SSL certificate. Our client has used our form numerous times in the past, including once last week, and now has issues (and browser warnings) about unsecured content. I even gave her the direct link to our form from the embed pop-up on Jotform (with the secure box checked) and she has she still has warnings about an unsecured content.

     

    He is the direct link to out form:

    https://secure.jotform.com/joephoto/album-design-worksheet

     

    Here is the webpage link to the same form embedded on our site:

    https://willowalbumdesign.com/client-information/album-design-worksheet/

     

    Any ideas or suggestion would be very helpful. We do not want to loose this cleint, but these problems are casusing some concern with her. BTW - this was happening with both windows and mac, on different broswers as well.

     

    - Joe Rumore

    joerumore@gmail.com

    646-416-6404

  • Profile Image
    fxr
    Answered on November 20, 2011 at 02:14 PM

    I don't see any issues with the form.

    I did, however, check the website: https://willowalbumdesign.com/client-information/album-design-worksheet/

    The elements that are reporting as insecure are: 

     

    Can you get that tidied up and see if any issues remain?

    thanks.