What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My forms are not loadingAsked by IntuyuConsulting on May 28, 2015 at 02:38 AM
I checked your account and couldn't find the problem that you mentioned. Can you please give us more details about your problem?
When I go into my account, I try to edit a form and after it tries to load I get the following messages
Loading please wait....
Wow! This must be a huge form. We are almost there.
Ok! I give up. I wasn't able to load this form. Please try it later.
This has happened yesterday and today, although there seems to no issues with links on our website to submit forms etc...
Thanks for your help, btw I have tried logging off and on, refreshed the page etc
I just tested your account and was able to click on "Edit Form" easily.
I suggest that you clear your browser's cache or try a different browser if the issue still persists.
Here's a guide on that: How to Clear Browser's Cache.
Please let us know.
Fantastic! It worked...Thank you
On behalf of my colleague, you are welcome.
Feel free to contact us if you have any other questions.