What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    will I see my customers passwords on my email notification

    Asked by marcymcguire on November 20, 2011 at 07:06 PM

    At the moment the password protection is manual. I will need to see the passwords to enter the information.

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    JotForm Support

    Answered by mliz on November 21, 2011 at 03:47 AM

    Yes you may  view the passwords in your email notification as long as the field id is included in the notification email body.

    To ensure that this is the case please do the following:
    1. Open your form
    2. Click on 'Setup & Embed' tab
    3. Select 'Email Alerts' from the toolbar
    4. Click on Notification
    5. In the Compose Email wizard the form fields are listed to the right as shown in the screenshot below. When you click on the Form Field it will be included in the notification email.



    Let us know if you have clarifications.