- victorfpaulaAsked on May 28, 2015 at 02:30 PM
ello, I have a problem.
I have a great form and full conditions.
my problem is that when this form is accessed by mobile phone
its functions and fields of choice of filling is completely slowly, their appearance is also getting wrong ... I put the mobile app and configured the settings for responsive, but nothing helps me.
this is my form!
- JotForm SupportMikeAnswered on May 28, 2015 at 03:42 PM
Thank you for contacting us.
There are more than 200 fields on your form, so it might be a bit slower on the mobile devices due to hardware limitations. Although, I can load and navigate though your form using a Google Chrome browser on my Android phone.
I have noticed only one issue, there are currently multiple Mobile Responsive Widgets on your form. This is not something that we recommend, it is enough to have only one Mobile Responsive widget per form. One widget is enough to make your form mobile friendly. Please remove extra widgets in order to improve the form responsiveness.
If you need any further assistance on this, please provide us with additional information on the issues you are facing.