What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mobile form is slow

    Asked by victorfpaula on May 28, 2015 at 02:30 PM

    ello, I have a problem.

    I have a great form and full conditions.

    my problem is that when this form is accessed by mobile phone

    its functions and fields of choice of filling is completely slowly, their appearance is also getting wrong ... I put the mobile app and configured the settings for responsive, but nothing helps me.

     

    this is my form!

    http://www.jotformz.com/form/51388913835667

    mobile form mobile widget
  • Profile Image
    JotForm Support

    Answered by Mike on May 28, 2015 at 03:42 PM

    Thank you for contacting us.

    There are more than 200 fields on your form, so it might be a bit slower on the mobile devices due to hardware limitations. Although, I can load and navigate though your form using a Google Chrome browser on my Android phone.

    I have noticed only one issue, there are currently multiple Mobile Responsive Widgets on your form. This is not something that we recommend, it is enough to have only one Mobile Responsive widget per form. One widget is enough to make your form mobile friendly. Please remove extra widgets in order to improve the form responsiveness.

    If you need any further assistance on this, please provide us with additional information on the issues you are facing.

  • Profile Image

    Answered by victorfpaula on May 28, 2015 at 04:16 PM

    is there any way to repeat the same fields, always blank ... in different conditions? this would decrease my number of 200 fields to 50 believe ...