What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form over quota message due to account upload space overlimit

    Asked by amyjuices on May 28, 2015 at 03:24 PM

    i am getting form over quota message, but my monthly usage says 41 out of 100 used. Can you please help to reset it?

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    JotForm Support

    Answered by Mike on May 28, 2015 at 04:41 PM

    Thank you for contacting us.

    The issue is related to account upload space overlimit. You can delete some form entries from Submissions page in order to delete associated files and clear your space quota.

    Note, that upload space is used only by submissions with attachments. The entries are being deleted permanently, so it is recommended to backup the data before removing it.

    Please feel free to contact us if you need any further assistance. We will be happy to help.