What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please don't disable my remaining forms, now my space is below quota

    Asked by batuhanism on May 29, 2015 at 05:15 AM

    I deleted some of my unnecessary forms, after I have received your -account over quota- mail.

    Now my space is below quota.

    Please don't disable my remaining forms!!

     

    best regards.

    Batuhan

    account over quota after
  • Profile Image
    JotForm Support

    Answered by Boris on May 29, 2015 at 06:06 AM

    Your forms are working again, Batuhan, as indeed you are now below quota for the free plan.

    In order for your forms to remain active, please make sure that you stay within the limits of the free plan - up to 100 regular submissions per month, 10 secure SSL submissions, 10 payments, and under 100MB of total available space.

    If you go over the space limit, please note that you can simply remove your submissions to regain the space, and your forms will be automatically re-enabled. We recommend that you Export-Form-Data-to-Excel or Partially-Download-Form-Submissions-as-Excel-CSV-PDF prior to deleting your old submissions.

    Please let us know if you need any further help or clarification, we will be happy to assist you.