What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Free plan: when does 100 submissions counter reset

    Asked by Kevin Bernier on May 29, 2015 at 10:29 AM

    I already created and am using a form. Is the 100 entry per month from the date the form was created? or on a calendar month?

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    Answered by Boris on May 29, 2015 at 11:43 AM

    Please note that the counter for the free plan will reset on the first day of each month - it is based on a calendar month, and not on the date when you have created your account.

    If you decided to upgrade to a paid plan, then your counter would reset on each billing cycle, which is to say it would reset every month from the day of your purchase.

    I hope that this explanation was clear, but please ask if you need any clarification, or kindly open a new thread for any other questions you may have. As always, we will be happy to assist you.