What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Difference between Paypal and Paypal Pro

    Asked by Phoebe Seward on May 29, 2015 at 01:06 PM

    Hi JotForm,

    I am having some difficulty creating my form.

    I am an antiques appraiser and am creating my form for users to enter their information, upload photos of their antiques, and make a payment of $25 before submitting.

    The $25 payment needs to be required before their photos & information is submitted for me to assess.


    I have a PayPal business account.

    I have added the PayPal area to my form.  It displays the product/service and $25 fee, but the area for the user to type in their credit/debit card information is missing.  I would like for this to be on the form, so that once a user clicks submit, the payment is processed and I receive all the information and photos they entered in an email.

    Please help.




    Sorry I do not have a screenshot of the form, as I am still building it.  And I do not have a web page yet either, as I am still building that as well.

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    JotForm Support

    Answered by Mike_G on May 29, 2015 at 02:02 PM

    I would recommend for you to use Paypal Pro instead as this have an option for Payment method.

    It will look like this on your form:

    You may also refer to this guide for more information: Difference-Between-PayPal-PayPal-Pro

    I hope this helps, let us know if you have any further questions. Thank you.