What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email is not being sent for the forms

    Asked by Roadcare on May 29, 2015 at 03:03 PM

    We have submitted a few forms today to test, and the emails are not going to the form filler, or the form owner.

    email sent Emails and form owner OR
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    JotForm Support

    Answered by Kiran on May 29, 2015 at 04:15 PM

    I've tried submitting your last edited JotForm and I've received the autoresponse email without any issue.

    When I check the JotForm, there is only autoresponder was setup on your JotForm. If you are experiencing the issue with any other form, please go through the guide that can help you in troubleshooting certain email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us with the form URL, if the issue still persists. We will be happy to look into this issue further.

    Thanks!!